Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, or contact us for support. This information may include your name, email address, billing information, and any other information you choose to provide.

We also automatically collect certain information when you use our services, including your IP address, device information, browser type, operating system, referring URLs, and information about how you interact with our services.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, respond to your comments and questions, and develop new features and services.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. This includes encryption at rest and in transit, regular security audits, and SOC 2 Type II compliance. However, no method of transmission over the Internet is 100% secure.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to restrict processing. For GDPR-covered users, you have additional rights including the right to data portability and the right to object to processing.

7. Cookies

We use cookies and similar tracking technologies to track activity on our services and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@solidquote.app or through our contact page.